Sparta CRM
We provide an enhanced sales platform where you can purchase or generate quality leads, manually create your own leads, contact them through our different communication channels, create and manage preview and power campaigns, track your leads and turn over sales.
Choose between our different business model forms (insurance, financial advising, business loans)
Define the content of the form's information fields
Create users/teams/profiles and permissions
Create preview and power campaigns
Synchronization between all our products and features
Sparta Metrics
Monitor your call-center activity, quickly identify problems and assets within your team, maintain quality standards and compliance, improve your customer experience and overall call center performance.
Generate inbound and outbound campaign reports for all your call types (outbound calls, call now, predictive, click-to-call, callbacks, direct inbound calls)
Monitor real-time processes through customizable wallboards and reports
Assign phone numbers and extensions
Create queues, hunt lists, and assign DID's (Direct Inward Dialing)
Sparta Comm
Rely on our robust next-gen telecommunications network to make more customer connections and drive your sales. We offer a mix of inbound and outbound capabilities that work together seamlessly to create optimized blending.
Use stored phone numbers, extensions, DID's (Direct Inward Dialing), and 10 Digit Long Codes
Create Automatic Call Distribution (ACD) pathways
Create Interactive Voice Response (IVR) scripts/recordings and set pathways
Sparta Phone
Securely contact your leads through voice calls with our easy-to-use SIP softphone app. We provide high-quality communications, a secure experience, and an intuitive UI, so that you stay connected with your coworkers and establish communication with your business prospects.
Create profiles and permissions for users and teams
Assign phone numbers and extensions
High-quality audio
Work on the platform of your preference: macOS, Linux or Windows. iOS, Android or a browser
SMS messaging
User friendly interface
Pre-recorded voicemail drop by pressing dialpad codes
Click-2-call
Sparta Chat
Communicate securely with your team and our customer service support agents through our seamless omnichannel platform. We enable real-time conversations through a web platform.
Create profiles and permissions for users and teams
Create public and private feeds
Increase productivity and customer satisfaction rates
File sharing
Sparta Chatbot
Start a conversation with Lana, our Sparta Chatbot assistant. She will guide you through a series of automatic functions that will help simplify the questions or issues you experience.
The more you ask, the brighter she becomes!
Empower your teams by providing easy troubleshooting tips
Shorten wait time for fixes and increase efficiency
Lana collects and saves essential information about your inquiries, becoming more accurate in her responses
If your issue is not resolved through Lana's troubleshooting tips, when necessary, she will quickly create a ticket with the gathered information
Sparta Call Center
We can help you run and grow your business by maximizing your operational efficiencies and improving services for your customers. Our call center services will help you communicate with your customers over different channels, provide a robust support system and capture more opportunities.
Customer Service
U.S. based call center to handle all inbound customer service calls in a polite and professional manner
Extend your business hours
Focus on your business and key aspects of your operation and let our support representatives handle your client issues
Extend your business hours utilizing our customer service support team
Custom QA so that top performers and areas of improvement can be identified
Telemarketing
Use our custom telemarketing technology and related processes to increase sales and grow your bottom line
Improve efficiency and productivity by leveraging technology to identify and contact interested leads so that we can hand them off to your sales team in a seamless call flow
Custom QA so that top performers and areas of improvement can be identified
Learn more about our Corporate Partner:
